Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of taylat.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***t –
Looks like my own hair! Im complimented on it each time I wear it! Try easy to install also. definitely order another from this company.
t***r –
Wig arrived quick. Melted good, and holds curls. Decent wig for the price. Loved the frontal.
M***y –
This wig is so soft I love it and I can’t wait to put it on it’s worth the price.
M***r –
Good quality hair, it is soft and silk.Wig was longer than expected, but there was no smell and lace was easy to pluck. Had many compliments on it would buy again.
a***r –
Love this wig no shedding so far. it very full.Very silky which I love. Buy u got no regrets
M***k –
This wig is a bang for your buck! If you’re wondering it’s definitely human hair and very soft. The length is accurate and the density certainly exceeds expectations. Can’t wait to install
S***c –
I was nervous to get it at first but then when I received it it’s exactly how it is on the pictures . Especially for the price it’s Great I can’t wait to put it on . I would recommend especially if you’re on a budget
C***g –
this wig is great quality for the price, i was able to keep install in for 3+ weeks.the hair doesn’t tangle to the point it is unmanageable
R***a –
Okay let’s get into it, this wig did exactly what i wanted it to do! At the price of this wig… the lace layssss, the curls hold beautifully, and it’s nice and full!
T***k –
This hair holds curls and doesn’t shed truly a gem. Good quality hair.
J***e –
THIS HAIR IS PERFECT it looks exactly like the picture y all should definitely buy if your looking to try something new
M***i –
very thick, true to length, lace melts really nice and a great human hair wig! 10/10
J***t –
The wig was gorgeous better then what i thought it would be and it was very easy to lay down
j***r –
It so soft and full; little no shedding; don’t heisitate to order it.
E***r –
I absolutely love this wig. I have gotten so many compliments about this wig. I do recommend it and the price is really good for this kind of hair.
r***r –
It’s long and full. Lots of parting space and minimal shedding. I love the length and the color is beautiful!
L***n –
This human hair wig is definitely giving! Its a must have, quality is great, texture is A+,it doesn’t sheds,its very soft and bouncy, no smell, the lace is perfect !absolutely the best.
S***e –
Just got this wig installed yesterday it melted perfectly minimal shedding . Great wig for the price !
J***y –
The wig was soft and true to length! Definitely would purchase again💕
B***n –
Really nice hair very smooth and it comes with more that just the wig
A***a –
Used this wig for a low ponytail hairstyle. It worked great and the lace melts wonderfully. It has little shedding. It also holds curls very well.
I***n –
This is a beautiful wig. The lace was lacing …it’s giving skin. True to length and it hold curls great. 10/10 would recommend !!!! Great value for my money !!
L***i –
Very nice quality as described I have already made several purchases from this seller
T***n –
This wig is cheap, but it is good! The knots bleached well and it’s super soft! If your on a budget, this is the right place to get a good quality wig.
R***n –
The hair was soft, the hair held my curls all night. My install lasted for about 1 week and a half. There was little to no shedding. The lace blended well! The hair was true to length. I would definitely recommend! I will be reusing this hair very soon!
T***s –
Wig was better than expected! Will definitely be buying again!!
S***n –
Great Wig & it Holds a curl ! Love It !
a***r –
My item arrived quickly, the quality of the hair was “AMAZING”.
T***r –
This wig is amazing! Very true to length, thick and very full and the curls are so pretty.
I***r –
This hair is sooo beautiful, I bleached the knots and it shedded just a little i plucked it and it looked sooo good!
p***r –
Honestly this wig was so easy to install. It’s beautiful. It’s thick and barely sheds.
M***a –
To be honest, I’m satisfied with the length of my hair. It’s easy to take care of, super soft, and doesn’t smell bad.
a***r –
The hair is so nice; it is soft and already pre-plucked for you. The leghnth is long and can be combed thru. It is easy to instal. Im inlove with the hair fullness and bounce.
E***r –
I love this wig I love the hair it’s soft and manageable and easy to style I wear it everyday
S***n –
Great Wig & it Holds a curl ! Love It !
A***r –
I literally love this wig ! The knots bleached super easy. The lace melted so good people thought it was my real hair and it was an easy application. Lol moral of the story is get this wig.
r***r –
I love the quality of the hair and the different styles I put it in
j***r –
I loved everything about this hair. Looks good wet or dry. Just the right density, color natural and length was perfect. Ican style it many different ways and it looks like my natural hair
U***r –
This wig is by far my favorite one and in my top 10. I’m a wig lover and wig buyer and I will but this 3x to keep back ups. That hair is super soft. Soon as you wet the curls they are fire and the lace melted seamlessly.
s***r –
Quality of hair is amazing soft Big pretty curls without having to be wet, minimal tangling
e***r –
Lace is genuine HD, nice and thin. Hair is soft and very natural looking. Density is not too thick and has a realistic look and feel. Lots of compliments!
b***r –
love this hair lace is perfect can’t see it at all little to no shedding 10/10 recommend😌
w***r –
This hair is amazing it’s doesn’t shred it’s easy to maintain the lace 100%hd it melted to my skin perfectly I didn’t have to do much I would recommend this hair and seller10/10
Z***r –
Will always order from this seller. Great quality for a great stable price. As long as this does not change they have ALL MY BUSINESS. Faithful customer!
a***r –
This hair is so beautiful and soft! It has bouncy curls and look like it is coming from my scalp 😍 it is true to length and just a staple everyday piece to have !!
S***G –
#REALREVIEW , this company communicated well , the wig is very soft and true to length , i would recommend this wig . The lace is transparent not HD , but the quality of the curls are 10/10 . i love this wig . the shipping was very fast as well !
R***r –
There is one thing that is difficult to find, which is a high-density hair. This is definitely a thick wig. Lace is also a true high-definition lace, which can easily give you a scalp effect.
F***r –
Love everything about it! The hair is soft and dense, with a secret tingling long hair that is the perfect wig I have ever seen.
Q***r –
As a wig influencer I am thrilled with my new wig! Solid 10/10 – absolutely zero shedding. The craftsmanship is outstanding, and it gives me the perfect, natural look. Definitely my go-to wig for flawless style!
S***r –
Wig was very soft, delivered quickly than I expected. Nice texture and lace was easy to blend. Will definitely recommend to buy again. True to length.
H***r –
The wig has very great quality, great wave pattern, highly recommend!
O***r –
Definitely worth what i paid for it. Knots bleach very well, the lace is good and it holds wave! Would buy again!
j***r –
I ordered this wig three days ago and arrived at noon today. The wig has no odor and is very full. I like this wig. The lace is very thin, very recommended!
M***t –
I got the 8inch. True to length. No smell. Great density and quality. Easy to install
A***r –
True to length and soft! Lays down very flat and shedding was very light.Will recommend
H***r –
It was just what I was looking for and it make it right on time for what I needed it
c***r –
I like this wig. It is thick and beautiful. Natural curls are very beautiful and worth recommending. This is one of the best wigs I have ever bought.
W***r –
Must be purchased!!!! I like everything about this wig, the high-quality lace, and I strongly recommend anyone who likes curly hair to use this wig. The seller did a great job of keeping me informed and ensuring that I received the product. I will shop again. Thank you.
Y***r –
Love this hair… It absorbs bleach and hair color well, and I am still able to maintain a deep curly pattern without completely losing the texture or becoming super dry and fragile. This hair is very soft and of moderate length.
D***y –
I loveee this hair so much it’s really soft curls are great and this shipping was very fast I’ll be coming back again
L***r –
This hair is super soft, without shedding or odor. I have received many questions asking me if this is my hair because the lace is too good and makes my scalp tingle. Who would you believe and ultimately buy it?
M***r –
Collaborating with this supplier is really great. Moreover, the main body of the hair is excellent, with a moderate length and no odor.
U***r –
The wig arrived quickly, I’d say about a week after I ordered it, and the hair didn’t smell at all. The quality is excellent; minimal shedding, texture stays intact even after heating, no knots, and it’s thick! I have received many compliments on this hair.
J***r –
I normally don’t leave reviews but I had to for this one absolutely one of the best wigs I ve experimented with.Good Quality!!!!!!
E***r –
This wig was worth it for the price it didn’t really shed and it came out way better than expected I loved the wig it had no smell to it and packaging was perfect.
W***r –
The wig comes really fast, the hair is soft, and the curls are very beautiful. I bleached the knot and the wig has been pulled out. This is my favorite wig so far. Don’t hesitate to purchase. This is worth it.
L***r –
I love how easy it was to put on, the quality of the hair is so nice! I can’t stop getting compliments. Must buy! RUN AND PURCHASE
C***r –
Worth it for the price.Go buy it.
K***n –
i LOVE this wig true to length it also came so fast great communication
L***r –
i love this hair it has minimal shedding.the lace has small knots and was very easy to install .. i recommend y’all to get this wig !!
F***n –
The wig was of very nice quality! It came out to my liking. I would definitely recommend; easy to apply and very comfortable.
F***x –
This wig is quality and the knots are very small. This wig is true to length and true to density. It’s very full making it perfect for elaborate hair styles. The hair is also very soft and it doesn’t tangle or shed easily. Delivery time was very fast.
a***r –
Nice and soft human hair with nice curls thanks. Came earlier than expected